Experience exists in all areas of human activities. In research, however, experience has been investigated largely from the perspectives of using a product, a service or both. Much attention has been paid to usability and designing. In other words, previous research is largely single-dimension-focused. Our approach is to take experience as a six-dimension process of human interaction with a product, a service, a person and/or a place in an activity: 1. enticement, 2, engagement, 3. entertainment, 4. empowerment, 5. enlightenment, and 6. enhancement (Xiaoge Xu).
"Mobile is reshaping not only who we are but also what we do in the mobile world" (Xiaoge Xu). Increasing popular use of mobile for different purposes has become a major shaper of our daily experience. Mobile experience exists in mobile government, mobile learning, mobile advertising, mobile marketing, mobile journalism, mobile filmmaking, mobile photography, mobile parenting, and mobile healthcare.
Creative experience is a process of interacting with what you plan to create, which exists in creation and cresumption (creation + consumption) in the areas of arts, design and media. Specially and essentially, it involves advertising, architecture, the art and antiques market, crafts, design, designer fashion, film and video, interactive leisure software, music, the performing arts, publishing, software and computer games, and television and radio.
AI is reshaping human experience in more and more area beyond what virtual assistants such as Microsoft Cortana, Apple Siri, Google Assistant, and Amazon Alexa can provide. Using different approaches and mixed research methods, we compare AI experience in different areas.
As a process of obtaining new knowledge and/or skills, learning experience has not been fully or holistically examined within a multi-dimension framework. Much attention has been paid to enlightenment and/or enhancement at the expense of enticement, engagement, entertainment and/or empowerment.
To work is not just to make money. Beyond salary, what is more important is a satisfactory employee experience, which consists of being enticed, engaged, entertained, empowered, enlightened, and enhanced.
When a customer buys a product or service, he or she expects a satisfactory customer experience, which consists of being enticed, engaged, entertained, empowered, enlightened, and enhanced.
We are experimenting a holistic approach to healthcare experience involving six fundamental stages: enticing, entertaining, engaging, empowering, enlightening, and enhancing.
Exploration experience can be found in such activities as tourism and looking for new things, places and people. It is also multi-dimensional, involving enticement, engagement, entertainment, empowerment, enlightenment and enhancement.
As a most common area of human activity and yet most neglected area of study, participation experience requires a comprehensive investigation of how a participant is enticed, engaged, entertained, empowered, enlightened, and enhanced.
As one of the most talked about and also the most difficult topics, love experience requires a new approach to investigating it through the following six dimensions: enticement, engagement, entertainment, empowerment, enlightenment and enhancement.